Frequently Asked Questions
Everything you need to know about your VikenPlan shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are VikenPlan garments ethically manufactured?
Yes, we partner exclusively with fair-trade certified factories that prioritize sustainable materials and ethical labor practices to ensure high-quality, conscious fashion.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.